Returns & Exchanges
At ROAM Homegrown, we want you to love every scent and botanical blend in your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for unused items in their original packaging.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack your unused items, including all original packaging and the printed RMA form, to ensure safe transit back to our studio.
Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location within 7 business days.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing